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"The Dangers of Mistaking Diversity for Inclusion in the Workplace"

Inhibiting Psychological Safety

When Google conducted a study aimed at understanding what makes their teams effective, the results showed the number one factor for team success is psychological safety. Their report "The five keys to a successful Google team" asserts, “Who is on a team matters less than how the team members interact, structure their work, and view their contributions.” The study explains psychological safety with the question “Can we take risks on this team without feeling insecure or embarrassed? Organizations with high levels of psychological safety are generally regarded as those where team members feel free to speak up, ask questions, and make suggestions without fear of retribution or concern that their comments might damage their relationships or reputation. Inclusion seems to be an important if not necessary element for creating an environment of psychological safety. After all, can team members feel psychological safety without first feeling a sense of authentic belonging and inclusion? The latter seems to be a necessary ingredient for the former.

Source : Article by Dana Browlee, Forbes Magazine


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